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At PhysAssist, supporting you goes beyond our products. We are here to answer your questions, provide thoughtful guidance, and ensure you feel confident every step of the way. Whether you need help selecting the right care solution, have questions about ingredients or usage, or require assistance with an order, our team is ready to help.

With the same commitment to compassion, clarity, and care that defines our brand, we strive to provide timely and supportive responses to every inquiry. Reach out to us anytime, and let us assist you with the attention, respect, and care you deserve.

Discover More in Our FAQS

Discover More in Our FAQS

ABOUT PRODUCTS

PhysAssist products are formulated with high-quality, natural ingredients designed to provide effective relief and nourishment. Whether it’s our body creams, foot creams, or lip balms, every product is made to support comfort, hydration, and overall skin wellness.

Yes. Our formulas are crafted to be gentle and suitable for most skin types, including sensitive skin. However, we always recommend doing a patch test before first use, especially if you have known allergies.

Absolutely. PhysAssist is proudly cruelty-free. None of our products are tested on animals.

Yes, certain products such as our Oncology Lip Balm are made with certified organic ingredients. Look for the USDA Organic seal on the product page.

USAGE & APPLICATION

Yes! Our creams and balms are designed for everyday use. For best results, apply as directed to clean, dry skin.

Keep products in a cool, dry place away from direct sunlight. This helps preserve their freshness and effectiveness.

Yes — our formulas are designed to layer well with most skincare routines. For best results, apply PhysAssist creams after water-based serums and before heavier oils or sunscreens. Always patch-test when combining with active ingredients like retinol or acids.

Our products are gentle and free from harsh chemicals, but we recommend consulting a healthcare provider before use on children under 12 or elderly individuals with fragile or medically managed skin.

SHIPPING

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Yes — all orders include tracking. You’ll receive an email with your tracking link as soon as your package leaves our warehouse.

Standard U.S. orders typically arrive within 3–5 business days. Expedited options are available at checkout for 1–2 day delivery.